Effective Date: [February, 2026] Last Updated: [February, 2026]
At Home Sweet Home (“HSH,” “Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, schedule showings, inquire about properties, submit rental or purchase applications, request maintenance, communicate with our team, or otherwise use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following categories of information:
When you apply for a rental, purchase-related service, or other property-related service, we may collect additional information necessary to process your request, such as:
When you use our website, we may automatically collect:
We may receive information from:
We may use personal information to:
We may use cookies, pixels, tags, session replay tools, and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
We may share your information in the following circumstances:
We do not sell personal information in exchange for money unless explicitly disclosed. If our practices change, we will update this Privacy Policy and provide any required notices.
By providing your phone number or email address, you consent to receive transactional and service-related communications from us, including appointment reminders, application updates, maintenance coordination, leasing communications, and account notices.
Where required by applicable law, we will obtain your consent before sending marketing text messages or making marketing calls using automated technology. Message and data rates may apply. Message frequency may vary. You may opt out of marketing texts at any time by replying STOP, and you may request help by replying HELP where supported.
Consent to receive marketing communications is not a condition of buying, renting, or obtaining services from HSH.
We retain personal information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and applicable legal requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials you use.
Depending on your location and applicable law, you may have the right to:
To exercise any privacy rights, please contact us using the details below. We may need to verify your identity before processing certain requests.
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to know, delete, correct, and opt out of certain sharing or selling practices, subject to exceptions under law.
California residents may also designate an authorized agent to submit requests on their behalf, subject to verification requirements.
Notice at Collection: We may provide additional just-in-time privacy notices at or before the point where personal information is collected.
Our website may contain links to third-party websites, portals, application systems, payment processors, or listing services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
HSH is committed to equal housing opportunity and compliance with applicable fair housing laws. We do not knowingly use personal information to unlawfully discriminate in housing-related decisions.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after any update constitutes acceptance of the revised policy to the extent permitted by law.
If you have questions about this Privacy Policy or our data practices, contact us at:
Home Sweet Home (HSH)