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Terms & Conditions

Effective Date: [February, 2026] Last Updated: [February, 2026]

These Terms & Conditions (“Terms”) govern your access to and use of the website, services, communications, and content provided by Home Sweet Home (“HSH,” “Company,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use the website or services.

1. Use of the Website

You may use this website only for lawful purposes related to obtaining information about real estate, rental housing, property management, tenant services, owner services, maintenance coordination, tours, communications, and related HSH offerings.

You agree not to:

  • use the site in violation of any law or regulation,
  • submit false, inaccurate, or misleading information,
  • interfere with site security or functionality,
  • scrape, copy, harvest, or misuse listings or site content without authorization,
  • impersonate another person or entity,
  • use the website to harass, discriminate against, or abuse others.

2. No Guarantee of Availability or Accuracy

Property listings, pricing, features, availability, rental terms, application status, promotions, and other information may change at any time without notice.

While we aim to keep information current, we do not guarantee that any listing, image, floor plan, pricing, neighborhood detail, amenity description, or other content is complete, accurate, or currently available.

Submission of an inquiry, application, or tour request does not guarantee approval, reservation, tenancy, purchase opportunity, or availability.

3. No Brokerage, Tenancy, or Contract Created by Website Use Alone

Use of this website, submission of forms, messaging with HSH, or viewing property information does not by itself create:

  • a brokerage relationship,
  • a landlord-tenant relationship,
  • an agency relationship,
  • a purchase contract,
  • a lease agreement, or
  • any binding obligation on HSH or any property owner.

Any binding relationship arises only through separately executed written agreements.

4. Applications and Screening

If you submit an application, you agree that:

  • the information you provide is true, complete, and current,
  • you may be required to submit supporting documents,
  • HSH and/or its partners may verify information you provide,
  • approval decisions may depend on criteria such as lawful screening standards, documentation, property requirements, and applicable law.

Application fees, holding fees, deposits, and related charges, if any, will be disclosed separately and governed by the applicable application or lease documentation.

5. Communications Consent

By submitting your contact information, you agree that HSH may contact you regarding your inquiry, account, application, property interest, service updates, maintenance requests, or transaction-related matters by email, phone call, or text message.

Marketing communications may require separate consent where required by law. Your consent to receive marketing communications is not a condition of purchasing, renting, or obtaining services.

You may opt out of marketing emails by using the unsubscribe link and may opt out of marketing texts by replying STOP where supported.

6. Fair Housing and Non-Discrimination

HSH supports Equal Housing Opportunity and complies with applicable fair housing and non-discrimination laws. Users may not use this website or our services to make unlawful discriminatory requests, preferences, limitations, or statements.

Any request or use of the platform that violates fair housing requirements may be refused or terminated.

7. User Accounts and Portal Access

If we provide you with an account, portal, login, or dashboard, you are responsible for:

  • maintaining the confidentiality of your credentials,
  • restricting unauthorized access to your account,
  • ensuring information in your profile is accurate,
  • promptly notifying us of unauthorized use or security incidents.

We may suspend or terminate access if we suspect fraud, misuse, or security concerns.

8. Intellectual Property

All website content, including text, branding, graphics, logos, photos, videos, layouts, forms, and software elements, is owned by or licensed to HSH and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, display, or exploit site content without prior written permission, except for limited personal, non-commercial use related to legitimate property inquiries or services.

9. Third-Party Platforms and Links

The website may integrate with or link to third-party services, including listing feeds, payment platforms, screening vendors, map providers, scheduling tools, maintenance tools, or communication systems. HSH is not responsible for the content, functionality, availability, or policies of third-party services.

Your use of third-party services may be subject to separate terms and privacy policies.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

HSH disclaims all warranties, express or implied, including warranties of:

  • merchantability,
  • fitness for a particular purpose,
  • non-infringement,
  • accuracy,
  • reliability,
  • uninterrupted availability, and
  • freedom from viruses or harmful components.

We do not guarantee that the website will always be secure, error-free, or continuously available.

11. Limitation of Liability

To the fullest extent permitted by law, HSH and its affiliates, owners, officers, employees, agents, contractors, licensors, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, business opportunity, or use arising out of or related to:

  • your use of or inability to use the website,
  • reliance on listing or service information,
  • delays, interruptions, or errors,
  • third-party conduct or services,
  • unauthorized access to data or communications.

Where liability cannot be excluded, HSH’s total liability shall be limited to the maximum extent allowed by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless HSH and its affiliates, officers, employees, agents, and partners from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your misuse of the website or services,
  • your violation of these Terms,
  • your violation of law,
  • your infringement of any third-party right,
  • false or misleading information submitted by you.

13. Termination

We may suspend, restrict, or terminate your access to the website or services at any time, with or without notice, if we believe you violated these Terms, applicable law, security requirements, or fair housing obligations.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the website shall be brought in the state or federal courts located in [County, State], unless a separate written agreement provides otherwise.

15. Changes to These Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms, contact:

Home Sweet Home (HSH)
Home Sweet Home Properties, Inc.
200 W. Boston Post Rd.,
Mamaroneck, NY 10543
Email: [email protected]

Discover excellence in real estate with HSH Properties, where our commitment to exceptional service guarantees your dream home in Westchester County.

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